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How urgent is the need for training or learning?

Questions I asked to explore the urgency and awareness for training need.

Creating a sense of urgency.

Urgency Factors

  • What do people in the organization value? 

  • What issues are causing fear, anger or complacency? 

  • What action do you or did you need to take to increase the level of urgency to change? 

Performance Gaps

  • What gaps have you had in performance? 

  • How can you prove it? 

Competitive Position 

  • Who are your top competitors in the market? 

  • What is your competitive position in relation to them? 

Errors, Failures and Missed Opportunities 

  • Which of these harmed sustainability or slowed down growth of the organization? 

  • What was the cost or is the current cost of them? 

  • How do you know this? 

Trends 

  • What market trends contribute to the need for change? 

  • What industry trends contribute to the need for change? 

  • What economic trends contribute to the need for change? 

Testimonies 

  • Whom should or who did you talk to that made you think about change?  (customers, current/former employees, shareholders etc)

  • What specific questions have / will you ask them? 

  • How did they respond?

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