Leroy D. Simpson, Psy.D
Industrial - Organizational Psychologist
How urgent is the need for training or learning?
Questions I asked to explore the urgency and awareness for training need.
Creating a sense of urgency.
Urgency Factors
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What do people in the organization value?
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What issues are causing fear, anger or complacency?
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What action do you or did you need to take to increase the level of urgency to change?
Performance Gaps
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What gaps have you had in performance?
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How can you prove it?
Competitive Position
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Who are your top competitors in the market?
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What is your competitive position in relation to them?
Errors, Failures and Missed Opportunities
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Which of these harmed sustainability or slowed down growth of the organization?
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What was the cost or is the current cost of them?
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How do you know this?
Trends
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What market trends contribute to the need for change?
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What industry trends contribute to the need for change?
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What economic trends contribute to the need for change?
Testimonies
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Whom should or who did you talk to that made you think about change? (customers, current/former employees, shareholders etc)
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What specific questions have / will you ask them?
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How did they respond?